Our Process & How It Works
Our customer-centric process guarantees that you always come first.
You Can Count On Us To Get You Through It
How Our Process Works
Our customer-centric process ensures that you always come first, and we stand by you every step of the way. From initial assessment to the final touches, our team of experts is committed to delivering exceptional service, transparent communication, and unparalleled results. We’re here to help you through it all, restoring not only your property but also your peace of mind.
1. Initial Assessment
At SunTrust Restoration, our process begins with a thorough initial assessment of your property. Our skilled team of experts carefully inspects the affected areas, identifies the source of the damage, and pinpoints any potential risks that may arise. This comprehensive evaluation allows us to gain a complete understanding of the situation and develop an effective plan of action.
2. Developing a Tailored Restoration Plan
Every property is unique. That’s why we create customized restoration plans with your home or business in mind. We consider the extent of the damage, type of property, and gauges whether any unique challenges need to be considered. By developing a targeted plan, we can efficiently address the issue and deliver the best possible results.
3. Step-by-Step Collaboration
Collaboration is centirc to our approach. At SunTrust Restoration, we work closely with you throughout the entire process, ensuring your needs are met and your concerns are heard and addressed. Our team is dedicated to providing top-notch customer service, maintaining open lines of communication, and keeping you informed every step of the way.
4. Frequent Updates & Transparent Communication
We believe that transparent communication is essential for a successful restoration project. That’s why we provide frequent updates on our progress and make ourselves available to answer any questions or address any concerns you may have. Our goal is to keep you informed and comfortable throughout the process, ensuring you can trust us to restore your property to pristine condition.
5. Ensuring Complete Satisfaction
At SunTrust Restoration, our ultimate goal is to return your property to its pre-damage state, and we won’t rest until you’re completely satisfied with the results. Our team of experienced professionals employs cutting-edge techniques and state-of-the-art equipment to ensure your property is restored to the highest standards. We take great pride in our work and are committed to delivering exceptional service, ensuring your peace of mind and restoring your property to pristine condition.
Experience & Expertise
SunTrust Restoration of Los Angeles offers decades of experience and expertise in tackling restoration projects.
All of our employees are highly skilled, certified technicians, project managers and customer service representatives, dedicated to giving you the best service.
We have the knowledge and know-how to take on restoration jobs from small residential water damage to large-scale fire or smoke damage in commercial properties.
Service Areas
SunTrust Restoration of Los Angeles is your go-to source for quality restoration services in Southern California. Located in the heart of LA, we proudly serve all nearby communities, including Downey, Inglewood, and Santa Monica—so no matter where you are located, you can count on our team to bring quality restorative solutions right to your doorstep!
For any restoration needs that only a reliable and experienced provider can take care of ASAP, contact SunTrust Restoration of Los Angeles today.
Rapid Response
We know that time is of the essence when dealing with property damage. That’s why SunTrust Restoration is committed to providing rapid response times, with a promise of arrival within 60 minutes or less. Our 24/7 support ensures that our clients can count on us to be there when they need us most, providing peace of mind in times of crisis.
Local Expertise
At SunTrust Restoration, our understanding of the local area, climate, and community sets us apart from other restoration service providers. Our local expertise enables us to deliver optimal restoration solutions for homes, businesses, and public facilities in Los Angeles County. We can help you get your property back to its pre-loss state with our local knowledge & experience.
SPEAK WITH A RESTORATION SPECIALIST TODAY
We’re standing by 24/7 so we can help you get your property back to it’s pre-loss condition ASAP.
How We Can Help You
SunTrust Restoration of Los Angeles provides homeowners with an easy and stress-free process to restore their property. We use top of the line, state-of-the-art equipment to effectively remove excess water and moisture, dry affected areas, and, if needed, replace materials that have been damaged by the incident.
We have strict quality standards in place when providing restoration services and commit ourselves to completing your project swiftly so that you can resume your normal routine as soon as possible.
Our Equipment
SunTrust Restoration of Los Angeles utilizes the most up-to-date technology and equipment to offer high quality restoration services. Our team members are comprehensively trained and certified in industry standards and cutting-edge procedures so that our customers receive unparalleled service. We make use of sophisticated sensors, pumps, vacuums, and other tools to detect moisture, remove water and debris, dry rooms, and prevent mold growth. All activities are safely undertaken with the aim of minimizing further damage to properties.