This Privacy Policy (“Policy”) outlines the privacy practices of SunTrust Restoration (“we”, “us”, or “our”) and how we collect, use, and disclose your personal information. This Policy applies to all users (“you”, “your”) of our website, suntrustrestoration.com (“Website”), and any associated services, applications, or platforms.

We are committed to ensuring that your privacy is protected and to comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Lei Geral de Proteção de Dados (LGPD). Please read this Policy carefully to understand our practices regarding your personal information.

Information We Collect

We collect personal information about you in the following ways:

• Information You Provide: We collect information you voluntarily provide when you interact with our Website or use our services, such as when you create an account, make a purchase, or contact us.
• Automatically Collected Information: We collect certain information automatically when you visit our Website, such as IP address, device information, and usage data, through cookies and other tracking technologies.
• Information from Third Parties: We may receive information about you from third parties, such as social media platforms or our partners.

How We Use Your Information

We use your personal information for various purposes, including:

• To provide and improve our Website and services
• To communicate with you about our services, offers, and promotions
• To personalize your experience on our Website
• To conduct research and analysis
• To comply with legal obligations and protect our rights

How We Share Your Information

We may share your personal information with third parties in the following circumstances:

• With our service providers, who perform services on our behalf
• With our business partners, who may offer products or services that may interest you
• As required by law or to protect our rights, property, or safety

We do not sell your personal information.

Your Rights and Choices

Under GDPR, CCPA, and LGPD, you have certain rights and choices regarding your personal information, including:

• The right to access, correct, or delete your personal information
• The right to restrict or object to the processing of your personal information
• The right to withdraw consent, where processing is based on consent
• The right to opt-out of the sale of personal information (CCPA only)

To exercise your rights, please contact us using the contact information provided below.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your use of our Website, to analyze trends, and to provide a better user experience. You can control the use of cookies through your browser settings.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

International Transfers

Your personal information may be transferred to and processed in countries outside of your country of residence, which may have different data protection laws. We ensure that appropriate safeguards are in place to protect your information when transferred internationally.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our Website and indicating the “Last Updated” date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, or if you wish to exercise your rights under GDPR, CCPA, or LGPD, please contact us at:

SunTrust Restoration

449 S Beverly Dr.

Suite 126

Beverly Hills, CA 90212

USA

Email: [email protected]

Phone: (424) 317-8100

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your personal information in accordance with this Policy. If you do not agree with this Policy, please do not use our Website or provide us with your personal information.